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Amazon Price: £6.99 (as of February 23, 2018 8:30 am – Details). Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on the Amazon site at the time of purchase will apply to the purchase of this product.

Also available on amazon.com for £6.99 (as of January 7, 2018 1:21 am – Details). Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on the Amazon site at the time of purchase will apply to the purchase of this product.

Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. In this engrossing parable, a fictional manager has the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Seattle's Pike Place Fish is a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from the Pike Place, our manager discovers how to energise and transform her workplace. Addressing today's most pressing work issues with an engaging metaphor and an appealing message, FISH! offers wisdom that is easy to grasp, instantly applicable, and profound.

Product Details

  • Format: Kindle Edition
  • File Size: 214 KB
  • Print Length: 116 pages
  • Page Numbers Source ISBN: 0340819804
  • Publisher: Hodder & Stoughton (5 Sept. 2002)
  • Sold by:  Amazon Media EU S.à r.l.
  • Language: English
  • ASIN: B004KA9V2Y
  • Text-to-Speech: Enabled
  • X-Ray: Not Enabled
  • Word Wise: Enabled
  • Screen Reader: Supported
  • Enhanced Typesetting: Enabled

Customer Reviews

Hook Line and Sinker – definitely a book to read

One person found this helpful.
 on 6 November 2017
By COJMH
This books is a great start to looking at work place dynamics, it is quick and easy to read and whilst some of the pointers might seem obvious after you have read them – many people would not think of them.

Good insights, half the story without the DVD for me

 on 29 January 2012
By Christian
This book is written as a fable set in a business where a new manager is striving to improve her departments customer service. She discovers Pike Place and the famed Fish market and through conversations and guidance turns around the working atmosphere and has great results. By itself this is a good little read which doesn’t take long to get through and resonated well with me. However, for me it wouldn’t be quite as impactful unless you had also seen the excellent Fish! DVD. Without it you can’t quite visualise the way that the business is presented and the impact that they have had on both the employees and customers.

Fab four principles from a real experience

 on 14 February 2016
By Adam
Such a simple story can teach you four important aspects to be followed in everyday life. Incorporating the factors mentioned in this book will definitely lead to splendid relationship with your colleagues.

FISH! – so effective that we give a copy to every new employee

3 people found this helpful.
 on 6 March 2012
By Kevin Matthews
I can still vividly remember seeing the Film version of this book, even though it was ten years ago and it made an instant and lasting impression.

Amazing Results

 on 3 November 2011
By hardbacks forever
I have read this book several times in the few months since I bought it. Each time I learn something new and get an extra boost to face the challenges of running a business in a hectic world. I have found it so inspirational that I have now bought a copy for all of my management team and after giving them a chance to read it held a session to discuss what has been learnt.

Fish – wow

 on 31 August 2012
By Mike
Well what can I say? Amazon asked me to review this book just as it asks me to review every product I buy (and I’m a good customer) so I thought this time I’d waste a little of my time so as to waste a little of yours reader. I could review the Kindle I’m about to get but you’ve all got them by now, I could review the latest Elbow LP that arrived yesterday but I have only heard it once so far and these things grow on you. I did buy a copy of Tom Jones’ “Leave your hat on” this week as well – I could review that too but, well, you’ve all seen “The Full Monty” – if not do buy a copy as it’s a laugh. Bought petrol at BP today – it burns well but no pleasure in using it; underpants from M&S and they function well with support in all the right places; food from Waitrose when I burnt some of that BP fuel and doubtless that will cause a little residue temporarily on those M&S underpants. The FISH book is very short and very easy to read and goes on about “being there” for your customers – very good stuff and should be given to shop staff particularly. It would be totally wasted on a ceratin French energy supplier or a car insurance company based in Wales neither of which seem to have customer service departments, although they do say they care at 8p per minute on an unanswered 0871 number. Wouldn’t you? I think they are just sales prevention units in disguise. Yes get these people to read FISH – in the unlikely event you can find a member of their staff who can read. Meanwhile Amazon is excellent.

Worth the Fish!

 on 6 July 2014
By pearlsgiggles
My company is applying this methodology with our firm. At first I was skeptical because I’m not big on “method” books – and while there were a few cheesy moments, overall I thought this book had a good story and a good message where nuggets could be transferred to be applicable in the workplace. Worth the read.

One of the best business books around

 on 1 October 2016
By Peter Swift
I’ve lent this book out so many times that this is the fifth copy I’ve bought. Only takes an hour to read but the message stays with you for years. Whatever you do for a living, read this book.

Simple but so Fundamental

 on 25 June 2014
By Miss Wysiwyg
So relevant to my personal work situation – just the answers I was looking for

Good lessons delivered via cheese parable

 on 26 October 2016
By Martin Broadhurst
It’s a little book with a big message. If you work in a team which has lost its way, the FISH philosophy can help inspire you to make a change. It’s relevant for business owners, team leaders or team members alike.
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