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Troubleshooting Laptop Hardware: An Interactive Computer Diagnostic App (Help Desk in an eBook App 2)

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Amazon Price: £2.22 (as of October 19, 2017 11:32 pm – Details). Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on the Amazon site at the time of purchase will apply to the purchase of this product.

Also available on amazon.com for £2.22 (as of October 19, 2017 11:32 pm – Details). Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on the Amazon site at the time of purchase will apply to the purchase of this product.

The interactive troubleshooting procedures in this eBook app are a specially adopted subset of the diagnostics from my book, "The Laptop Repair Workbook." I've focused on the hardware failures that prevent boot, which means loading Windows for most people, and covers the power systems, display, and drives.

Every question in this eBook is followed with navigation links for answering "Yes" or "No", which will either lead to a recommended action or to a follow up question. You must use the navigation links to move from question to question in this eBook. If you simply keep hitting "Next Page" to move past the questions, you'll break out of the logic tree and the diagnostic options will be presented randomly. If you click on "No" when you mean "Yes" or vice versa, you can always use the "Back" button on your Kindle to return to the question. Do not confuse the "Back" button with "Previous Page" – they aren't the same thing.

The navigation will often lead you to an endpoint, one without any follow-up questions, just a recommended action and the option to go back one step or return to the table of contents. It may mean that you've reached a solution, it could also be that you've chosen the wrong subject to begin troubleshooting, or that the problem isn't within the scope of the diagnostics. The vast majority of laptop problems are software related, and while the eBook will point to potential software problems, it doesn't offer instructions on removing a virus, installing an operating system, etc.

Product Details

  • Format: Kindle Edition
  • File Size: 235 KB
  • Print Length: 190 pages
  • Publisher: Foner Books (18 Dec. 2012)
  • Sold by:  Amazon Media EU S.à r.l.
  • Language: English
  • ASIN: B00AQ8QRLM
  • Text-to-Speech: Enabled
  • X-Ray: Not Enabled
  • Word Wise: Not Enabled
  • Enhanced Typesetting: Not Enabled

Customer Reviews

A reasonably good book on what to do if you have computer …

 on 22 July 2015
By Amazon Customer
A reasonably good book on what to do if you have computer problems. But you do need to be practical and have some basic skills. There is good knowledge in this book, but it can as with most flow charts be a bit rigidity in having to follow the chart. If your problem does not you may become confused. But you will gain good information.

diagnostic

 on 21 January 2013
By Mickfitz
A good introduction to problem solving. the basic were explained well but indepth detail would require further techniques to ben used
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